Developed in South Africa, we're excited to bring Smoove to the riders of New Zealand. Smoove took over three years to develop, shaped by constant feedback from riders testing coded samples back to back in the harsh South African conditions. The result is a true universal chain lube that is well suited to all conditions. From road through to MTB and CX, SMOOVE has it covered!
Smoove is a wax based lube and so the cleaner your chain is, the better is performs. If applied correctly, it lasts a long time. People are regularly getting about 1000km on one application to their road bikes and 500km or so on their mountain bikes.
Display stands:
If you purchase a case of Smoove Lube we will send you an acrylic Smoove lube display stand. Each stand holds 18 bottles of Smoove and looks fantastic.
Application:
The performance of SMOOVE Universal Chain Lube requires correct application. Follow these steps to ensure you experience what we say above. If it's not the best chain lube you've ever used, you're not using it correctly!
Step 1: Clean chain rigirously. Use the strongest degreaser you can find, then wash it off with hot water.
Step 2: Allow the chain the dry fully
Step 3: Apply smooth to the inside of the chain while turning the pedals to ensure that the lube gets worked into the chain. Keep applying as a constant dribble until you see lube spanning the pins between every other link.
Step 4: Keep pedalling the chain backwards 15-20 times to ensure it's totally worked in. Test the chain by pinching the side of the chain between your fingers and lightly twisting. you should see lube being pushed out from behind the plates.
Step 5: Leave to dry for at least an hour. The best results are achieved when Smoove is applied the night before.
Step 6: Do not wipe chain after application.
Note: Too much lube will cause residue to accumulate around the derailleur pulley wheels and cassette. It is common for riders to assume SMOOVE has worn off and apply more lube before it's required. Break your habit and only reapply when the chain 'sounds' dry.
Smoove
Hyper Ride brings you SMOOVE, a premium range of bike chain lubricants designed to keep your bike running smoothly in any condition. SMOOVE lubricants are formulated for extreme durability and long-lasting performance, perfect for avid cyclists who demand the best from their equipment. Whether you are riding through muddy trails or cycling on paved roads, SMOOVE's lubricants ensure your chain remains well-protected and your ride remains seamless. Shop now at Hyper Ride for fast and reliable delivery on SMOOVE chain lubricants and experience the difference in your biking performance.
Auckland Same Day Delivery
Live in Auckland? Get your order today with our Urgent Tonight service.
Excludes surfboards. Surfboards travel separately by van and are priced differently at checkout.
Available Monday to Friday, excluding public holidays. Delivered between 6:00pm and 9:00pm the same day.
Check the zone map below and look for the Urgent Tonight banner on eligible products.
We do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands. Rural deliveries may also take an extra 1–3 working days.
Shipping Rates
| Category | Cost | Delivery | Items |
|---|---|---|---|
| Street Clothing & Footwear | $9.99 | 1–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Street clothing and footwear. |
| Standard Nationwide | $14.99 | 2–3 working days within New Zealand, plus 1–3 extra days for rural areas. | Most items excluding surfboards, soft top surfboards, wakeboards, waterskis, SUPs, and bikes. |
| Medium Items | $19.99 per item | Standard delivery timeframe applies. | Bodyboards, board bags, longboard skateboards, moto boots, and moto helmets. |
| Large Items | $29.99 per item | Standard delivery timeframe applies. | Snowboards, snowboard packages, kneeboards, wakeboards, water skis, and bikes. |
| XLarge Items | $29.99 per item | Standard delivery timeframe applies. | Inflatable stand-up paddle boards. |
Bulky Items
Surfboards, Roof Boxes & Large Bike Racks
These items require special transport arrangements. Delivery can take up to 10 days depending on location within New Zealand.
Surcharges
We recommend delivery to a non-rural town or workplace to avoid this surcharge.
Due to high courier surcharges. Consider delivering to a friend in Auckland City who can bring it out.
Additional Information
Rural Delivery Information
Delivery times for rural areas can vary depending on how often couriers service your location. Some rural deliveries may only be serviced once a week, so we recommend checking with your local rural courier if timing is important.
Order Changes
Once an order has been placed, we cannot process cancellations or edits.
Shipping Days
Orders are not shipped on weekends or public holidays.
Tracking
Need your tracking number? Email ridesupport@hyper.co.nz and we’ll help you out.
Support & Freight
Freight Companies
- Post Haste and Bascik are used for orders shipped from Hyper Ride warehouse.
- Orders sent directly from a supplier will be shipped using the supplier’s nominated courier.
Shipping to Australia?
For Australian shipping information, head to our dedicated Shipping AU page.
We currently offer standard shipping only for Australia. All Australian orders are first received at our Auckland HQ, where they are collated and processed for export before dispatch.
$25 shipping plus a 2% import fee. The fee may vary depending on the item.
Estimated delivery time is 4–6 business days from dispatch.
Orders do not ship same-day. Processing and export prep can take up to 3 business days.
There are currently no express shipping options available for Australia.
We do not ship surfboards or stand-up paddleboards to Australia. We also cannot deliver to post shops or PO Boxes — a residential or business street address is required.
Shipping Overview
| Shipping Type | Cost | Delivery | Details |
|---|---|---|---|
| Australia Standard Nationwide | $25 + 2% import fee | 4–6 business days from dispatch (estimate only). | Orders are first collated at our Auckland HQ and processed for export before dispatch. Rural and remote areas may take longer. |
How Australian Orders Work
Order Processing
Orders do not ship same-day. All Australian orders first arrive at our Auckland HQ warehouse, where they are collated and processed for export. This can take up to 3 business days before dispatch.
Multiple Items
If your order contains multiple items, we’ll collate them at our Auckland HQ and ship them together so your order arrives in full.
Remote Areas
Delivery to rural or remote parts of Australia, including WA, NT, and Far North QLD, may take longer than the standard 4–6 business day estimate.
Dispatch Schedule
Orders are dispatched Monday to Friday, 8:00am–5:00pm NZ time. Our daily processing cut-off is 3:00pm NZ time. Orders placed after this, on weekends, or on public holidays will be processed the next business day.
Tracking, Customs & Returns
Tracking Your Order
You’ll automatically receive a Team Global Express tracking link once your parcel leaves Auckland and is scanned into the carrier network.
Customs & Duty Charges
International orders may be subject to customs or import duties once they reach Australia. These charges are the responsibility of the recipient. Hyper Ride cannot control, predict, or waive these fees, and we cannot mark orders as gifts.
Returns from Australia
Returns from Australia are not free. For full returns information, including how to lodge a return, please visit our Returns page.
Need Help?
Customer Support
For help with Australian shipping, tracking, or returns, email ridesupport@hyper.co.nz.
Quick Summary
- Standard shipping only for Australia.
- Orders are collated at Auckland HQ before export.
- Dispatch can take up to 3 business days.
- Delivery is estimated at 4–6 business days from dispatch.
- Remote areas may take longer.
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