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Acr Bivy Stick Satellite Communication Device

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PRODUCT DESCRIPTION

Use the Bivy Stick to turn your cell phone into a satellite communication device. With global satellite coverage via the Iridium satellite network, anywhere you have a view of the sky, you can communicate through the Bivy Stick. While conveniently compact, the Bivy Stick still offers a comprehensive feature set including two-way text messaging, SOS, location sharing, one-touch Check-in, and detailed weather reports sent straight to your cell phone via satellite. Additionally, offering a feature not provided with many other satellite communicators, the Bivy Stick provides users with a dedicated phone number and email. This important feature allows unsolicited incoming messages, meaning that those that are most important to you can reach you at any time, without the need for you to initiate contact.

The value of the Bivy Stick is further enhanced via key accessories such as the large variety of available mounting options. The many available mounts allow users to attach the Bivy Stick to any vehicle, backpack, or structure and make it an ideal device for adventurers who find themselves going from one activity to another. The available portable and lightweight solar panel also provide for greater flexibility of use. Featuring intelligent charging technology, the solar panel allows users to efficiently harness solar power and conveniently extend the battery life of the Bivy Stick while off-grid.

Bivy App’s Role

The Bivy app has more than 50,000 adventures ready to be explored. No matter what you like to do in the outdoors, you can find a place to do it with the Bivy app. With twenty different adventure types all at your fingertips, the Bivy App is a versatile tool that can facilitate all your adventure needs. The Bivy App also allows you to keep track of all your adventures. Track your pace, mileage, altitude, and more. Plus get access to detailed offline maps everywhere in the world. Always know where you are, even without cellular service.

As a leader in life-saving products for both professional and recreational use, ACR’s Bivy Stick brings the safety and peace of mind of affordable and reliable satellite communication to everyone.

Features and Benefits:

  • No activation fees (monthly subscription required), 4 Consecutive Months of Plus or Unlimited plans required upon activation
  • Global satellite coverage (Iridium)
  • Send and receive messages via satellite
  • Weather forecasts via satellite
  • SOS monitoring via satellite (Global Rescue)
  • Location tracking and sharing via satellite
  • Map display and navigation
  • Offline maps
  • One-touch Check-in (available directly from the device and via the app)
  • Thousands of mapped climbing, hiking, biking, paddling, skiing routes
  • Send/receive messages and exchange locations with other Bivy Stick users
  • Unsolicited incoming messages
  • Dedicated phone number and email
  • Personal profile with tracks and stats
  • Hundreds of mounts are available
  • Small and lightweight

Specs

  • Name Bivy Stick
  • Product Description Two-Way Satellite Communicator
  • Part Number 4601
  • Applications Including but not limited to: Backpacking, Hiking, Climbing, Camping, Sailing/Yachting, Skiing, Snowmobiling, Hunting, Fishing, Canoeing, Kayaking, Paddleboarding, Aviation, Remote Workers, Utility Workers, etc.
  • Size 4.47” (L) x 1.85” (W) x 0.83” (D)
  • 11.35 cm (L) x 4.7 cm (W) x 2.11 cm (D)
  • Weight 3.35 oz (100 g)
  • Rechargeable Battery Lithium Ion Polymer (1400 mAh)
  • Battery Life Up to 120 hrs with standard operation at default setting
  • Water Rating IPX7
  • Interface USB-C
  • SOS Activation Manual (via Bivy Stick device or via Bivy app)
  • SOS Emergency Monitoring Global Rescue
  • Wireless Bluetooth® 4 (Bluetooth® Low Energy – BLE)
  • Bivy App Available in the App Store (Apple) or Google Play (Android)
  • Accessories (included) USB-C Charging Cable, Carabiner, Cord, and ¼-20 Mount Adaptor
  • Accessories (optional) 48 Piece Mounting Kit, Quick Release Mounting Buckle, Suction Cup Mount, Bivy Clamp, 15W Solar Panel, Bike Handlebar Mount
  • Warranty 1 year
  • Approvals FCC

FAQ

Q: HOW TO CONNECT TO A BIVY STICK?

A: Click Bivy Stick on the menu. Hit the button that says CONNECT VIA BLUETOOTH. Touch the ACTIVATE BIVY STICK button. You will then walk through the steps to set up your device and get it connected to the satellite network. Once your device is connected, it will show the battery power and connectivity on the satellite icon in the upper corner of your screen. You can always check your connection and battery status on the satellite icon on the map screen. Once you are connected, you will have access to all the Bivy Stick features including weather, offline maps, messaging, and SOS.

 

Q: HOW TO SEND A MESSAGE

A: The user can send messages to contacts in their phone, emails, or by typing in the recipient\’s phone number. Follow these steps:

1. Touch MESSAGES on the menu and go to the message screen. If you have an existing text chain you want to continue, just find it and click on it. If you want to create a new message, touch the new message button in the upper right-hand corner.

2. Type in the name of the person you want to message. Bivy app connects to your existing contacts on your phone. Be sure that the number you are sending it to is a cell phone or another Bivy Stick.

3. Type the contents of your message. Messages are limited to 160 characters. Hit send.

4. If you want to share your location in your message, touch the orange button to the left of the text field. This will automatically populate your message field with your GPS coordinates and link to view your location on bivy.com.

5. Once you send your message, you will see the status underneath your message. Once your message has successfully made it to the satellites, there will be a checkmark and time stamp. The satellites do not continually send messages down to your device. If you are out of visibility of the satellites while someone is trying to send you a message, it might take longer for you to receive your message. If you miss a message, the satellites will try to send it later. But if you are waiting on an urgent message you can do a manual mailbox check by pressing the Mail button at the top of the message screen. This will ping the satellite system for any messages in your queue. You can do 6 mailbox checks for one credit if you are waiting on a message.

 

Q:  HOW TO SHARE YOUR TRACKING AND LOCATION

A:  To share your track with someone when you are using only the Bivy Stick device to track, follow these steps:

1. While you have internet service, connect your phone to your device in the Bivy app.

2. Go to the Home screen and select Share My Location

3. Your location is automatically pasted into the message area. It will have your GPS coordinates and also a URL that can be clicked to watch your progress.

 

Q: CAN THE BIVY STICK BE USED ON MULTIPLE PHONES?

A:  It can be used by multiple phones, but only one phone at a time. Any phone would need the Bivy App. The first phone to connect will create the master account and all billing will go to that account. Just make sure any phone that wants to use it has the app downloaded and sets up their account while in a WIFI network before the trip.

 

Q:  WHAT DOES THE BIVY STICK DO?

A:  With the Bivy Stick you can send and receive text messages, share your GPS location, Signal SOS, download offline maps, and get weather reports. It communicates directly with satellites. Because the Bivy Stick utilizes small bursts of data, no voice calls are available.

 

Q:  BIVY STICK LIGHT INFORMATION

A: Below is a list of the LED Light Status Meaning to help you understand what your Bivy is doing:

Status blinking Yellow – means the message is trying to send to the satellite. When it quits blinking yellow then all messages are sent.
Status blinking Green – a message has been received and needs to make sure that the user is connected to the device via Bluetooth.
Status blinking Blue – currently tracking and sharing location
Status blinking Red – SOS has been activated

Signal solid Green – strong satellite connection
Signal blinking Green – Establishing location and should only last a few seconds if you are out in the open. It will not get a GPS lock if you are inside.
Signal solid Yellow – medium/weak satellite connection
Signal solid Red – weak/none satellite connection

When the device has disconnected from the phone via Bluetooth it will attempt to reconnect for 5 minutes but then it will stop so it doesn\’t drain the battery. Hitting the power button once will make the device broadcast again so that the user can connect to it. Messages will try to send for a few minutes and then it will go to sleep for 10 minutes to save battery and then try again until the message is sent or until the device is turned off. The \”Message Sent\” for check-in messages means it was sent to the device, and not necessarily to the satellite yet.

Q:  ARE THERE COUNTRIES THAT ARE ILLEGAL TO HAVE A BIVY STICK?

A:  It is the responsibility of the user to know and follow all applicable laws in the countries they take the Bivy Stick to. Some countries that we know of that prohibit the use of satellite communicators are India, China, Iran, North Korea, Thailand, Vietnam, Cuba, Russia.

 

Q:  WHAT IS THE BATTERY LIFE OF THE BIVY STICK?

A: 120 hours with mailbox checks every 15 minutes, approximately 100 hours with 24/7 tracking

 

Q: HOW LONG DOES IT TAKE TO CHARGE THE BIVY STICK?

A: 4-5 Hours via USB-C to USB-A. This time is cut down substantially by utilizing a USB-C to USB-C charge. If you charge from a USB-A transformer, then it will charge at 0.5 Amps. If you have a USB-C Transformer and cable it will charge twice as fast at 1.0 Amps

 

Q: HOW DOES THE SOS WORK?

A:  Global rescue handles all SOS monitoring for Bivy stick users. Once you initiate the SOS button Global Rescue will dispatch the appropriate SAR based on your location. Your monthly subscription includes dispatch for rescue anywhere in the world. You could possibly be responsible for costs incurred from a rescue and you can purchase a Global Rescue membership for additional rescue insurance. To activate the SOS on the device, pull back the red tab and depress the button for 5 seconds. The lights will indicate if an SOS has been activated. https://partner.globalrescue.com/bivy/ 

Q: WHAT ARE THE TRACKING INTERVALS?

A:  The intervals and credit costs are: 2 minutes (min) with 1 credit per 12 minutes, 5 min. with 1 credit per 30 min., 10 min. (default) with 1 credit per hour, 30 min. with 1 credit per 3 hours, and 60 min. with 1 credit per 6 hours.

ACR

ACR Electronics, Inc. is the leading development centre for emergency beacons that are designed with one purpose in mind: Saving Lives. Through our combined technology expertise in the marine, aviation, outdoor and military markets, they design and manufacture cutting edge rescue beacons and survival gear for boaters, pilots, hunters, hikers and combat troops, not to mention many of the leading boat builders and aircraft manufacturers in the industry.

Aucklander's Same Day Delivery 


  • Live in Auckland? Get your order today with our Urgent Tonight Service.
  • Cost: $19.99 (Excludes Surfboards. Surfboards go in a Van and are charged at completely different rate).
  • Eligibility: Check your address here.
  • Order Deadline: 2.30pm (Monday to Friday, excluding public holidays).

Here is an example of an item available for Urgent Tonight delivery Example note the Urgent banner on the right hand side


General Shipping Information

Please note that we do not deliver to PO boxes, Great Barrier Island, or the Chatham Islands.

Street Clothing and Footwear

  • Cost: $9.99
  • Delivery: 1-3 working days within New Zealand, plus 1-3 extra days for rural areas.
  •  

Standard Nationwide

  • Cost: $14.99
  • Delivery: 2-3 working days within New Zealand, plus 1-3 extra days for rural areas.
  • Exceptions: Surfboards, Soft Top Surfboards, Wakeboards, Waterskis, SUPs, and Bikes.

Larger Items

  • Medium: $19.99 per item (Bodyboards, Board Bags, Longboard Skateboards, Moto Boots, and Moto Helmets).
  • Large: $29.99 per item (Snowboards, Snowboard Packages, Kneeboards, Wakeboards, Water Skis, and Bikes).
  • XLarge: $29.99 per item (Inflatable Stand-Up Paddle Boards).

Auckland Central - Urgent Tonight

  • Cost: $19.99 (Excludes Surfboards)
  • Delivery: Orders placed between 8am-2.30pm will be delivered between 6pm-9pm on the same day.
  • Area Coverage: Auckland Metro area, check your eligibility here.
  • Availability: Monday to Friday.

Bulky Items (Surfboards, Roof Boxes, Large Bike Racks)

  • Delivery Time: Up to 10 days based on location within New Zealand.
  • Cost: Auckland $29, Rest of the North Island $69, South Island $99.
  • Note: Surfboards, Roof Boxes, and Large Bike Racks require special transport arrangements.

Rural Delivery Surcharge

  • Surcharge: $9.99 for any rural delivery.
  • Note: We recommend delivery to a non-rural town or workplace to avoid this surcharge.

Waiheke Island Delivery Surcharge

  • Surcharge: $30 due to high courier surcharges.
  • Recommendation: Consider delivering to a friend in Auckland City who can bring it out.

Additional Information

  • Rural Delivery Information: Please be aware that delivery times for rural areas may vary based on the frequency of service in your specific location. Rural couriers may visit some areas once a week. To ensure accurate delivery information for your rural address, we recommend contacting your local rural courier service.
  • Order Cancellations: We cannot process cancellations once an order is placed.
  • Shipping Times: No weekend or public holiday shipments.
  • Tracking: Email us at ridesupport@hyper.co.nz for your tracking number.
  • Contact Us: Phone Support: 0800 855 788, Email: ridesupport@hyper.co.nz
  •  

Freight Companies

  • Post Haste and Mainfreight for most shipments. Track your order at:

Australia

  • For shipping information on Australian orders, click here.

 

 

Please note that we do not ship surfboards or stand-up paddleboards to Australia.

Also we do not deliver to post shops and post office boxes. We require a physical business or residential delivery address.

Australia Standard Nationwide

  • Cost: $19.99 + 2% import fee (may differ based on the item).
  • Delivery Time: 4-6 business days. (please note this is an estimate)

At Hyper Ride, we are committed to delivering your order as swiftly as possible. All our Australian shipments are handled by Team Global Express.

Shipping Schedule

All products are dispatched during normal business hours (Monday to Friday, 8 am to 5 pm). Please note that our daily order cutoff time is 3 PM NZ time. Orders placed outside of business hours, during public holidays, and on weekends will be processed on the next business day, as courier companies do not operate during those times.

Tracking Your Order

Once your parcel is scanned by Team Global Express, you will automatically receive a tracking link at the email address you provided with your order. To track your shipment with Team Global Express, please visit https://www.myteamge.com/

Customs and Duty Charges

For international orders, it's essential to be aware of potential customs or import duties. These charges are applied when the parcel reaches its destination country and are the responsibility of the recipient. Hyper Ride has no control over these fees and cannot predict their amount. We cannot be held responsible for any additional charges incurred, nor can we accept a return in such cases. As an established and ethical business, we do not engage in illegal practices such as marking international orders as gifts to bypass or reduce customs fees.

If you have any questions or need assistance, please contact our support team at ridesupport@hyper.co.nz.

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